A documentary about a Swansea call centre has thrown up a new star in Nev Wilshire. Unfortunately he bears worrying similarities to David Brent The Call Centre’s Nev Wilshire, centre, whose motto is: ‘happy people sell’. Photograph: Betina Skovbro/BBC The Call Centre (BBC3) | iPlayer The Apprentice (BBC1) | iPlayer The Americans (ITV) | ITV Player Love and Marriage (ITV) | ITV Player The Unspeakable Crime: Rape (BBC1) | iPlayer Documentary series The Call Centre, focusing on "Swansea's third-largest call centre", could have had a degree of sociological interest (more than a million people work in call centres, and their average age is 26). Instead, it concentrated on boss Nev Wilshire, 53, a...
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